PK7's priority is player protection and well-being

Protecting your privacy is one of PK7's highest priorities, and this commitment covers every part of the platform. Whether you are browsing pk7.guru on your desktop, using the PK7 mobile app on iOS or Android, or enjoying featured games such as slots, fishing games, live casino tables, or sports betting, this Privacy Policy tells you exactly what information we collect, why we collect it, how we use it, and what rights you have over your personal data. We built this policy with the Filipino player in mind, making sure that everyone aged 21 and above can understand how their information is handled, stored, and safeguarded while they play.

By using the PK7 platform, you acknowledge that you have read and accepted this Privacy Policy. If you ever have questions about anything, our support team is always here to help — we will gladly explain every detail with full transparency.

When you create and use your account on PK7, certain details are gathered either automatically or through what you provide directly. Here is a clear look at the types of information we collect and why.

One thing we want to make clear: your full card number, PIN, and password are never stored by PK7. Payment details are processed straight through the payment gateway, so nothing sensitive stays on our servers.

Everything PK7 collects from you is used strictly for specific, listed purposes. Your data is never put to any extra or unauthorized use, and we don't share it for reasons outside this policy. Here are the main ways your information gets used:

• To create, verify, and manage your PK7 account.
• To process your deposits, withdrawals, and bonus transactions.
• To complete KYC checks and confirm that you are of legal gaming age, 21 and above.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and help you with account concerns.
• To send promotional offers and bonuses, but only when you have given your consent.
• To monitor play patterns and support responsible gaming.
• To comply with legal obligations and regulatory requirements.
• To keep the platform secure, stable, and running smoothly for all users.

PK7 only retains your personal data for as long as it is needed for the service or as required by law. Here are the key points of our retention policy:

• While your account is active, all account and transaction records are kept on file so we can keep our service running smoothly.
• After your account is closed, financial records are held for at least five years because of legal obligations.
• KYC documents are stored for up to seven years after account closure to stay compliant with identity verification standards.
• Marketing-related information is deleted immediately once you withdraw your consent — no delay, no fuss.
• Cookie data is removed either when the browser session ends or once the set period expires.

We do not keep any information beyond what the law requires. At the end of the retention period, your data is securely and permanently erased.

PK7 never sells your personal information. However, to keep our platform running, we may share limited data with trusted partners in the following situations:

• Payment providers: Our payment and banking partners receive the transaction details they need to verify each deposit and withdrawal.
• Game providers: Licensed game developers and providers receive the necessary operational data to deliver fair and stable gameplay.
• KYC verification partners: Authorized third-party teams may review certain identity documents to complete KYC verification.
• Law enforcement agencies: Information may be provided to law enforcement agencies when a court order or legal duty requires it.
• Anti-fraud systems: Fraud prevention software automatically analyzes transaction patterns to detect and block suspicious activity.

PK7 uses cookies to make your experience on the platform smoother. Cookies are small text files that your browser saves while you browse.

• Essential Cookies: These cookies are essential for keeping your login session active and for overall security. Turning them off may stop the website from working correctly.
• Functionality Cookies: These keep track of your choices such as language and theme, so you won't have to pick them again every time.
• Analytics Cookies: These let us understand which parts of the platform are used the most. The data we collect here is completely anonymous.
• Security Cookies: These help us detect fraud attempts and stop bot attacks before they can affect your account.

You can manage cookies through your browser settings. Please note that switching off essential cookies may limit your access to the platform. On your first visit, you will be asked to give your consent to our cookie use.

PK7 complies with GDPR and other international privacy laws. Under these laws, you have the following rights:

To exercise any of these rights, simply get in touch with us. [email protected]Send us an email, and we usually reply within 30 days.

PK7 is strictly for players aged 21 and above. We do not knowingly collect information from anyone below that age, and we advocate responsible play.

• When you register, we verify the birth date you provide.
• In cases that seem suspicious, we may ask for KYC documents.
• If an account is discovered to belong to a minor, we close it right away and delete all related information.
• If a parent requests the deletion of their child's information, we will do so without delay.

PK7 uses top-grade security technology to protect your information. Here is how our security setup is structured:

• SSL/TLS Encryption: Every data transfer is protected with 256-bit AES encryption.
• Two-Factor Authentication (2FA): Account logins come with an additional OTP verification step.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• Regular Security Audits: Third-party specialists run regular checks on our systems.
• Data Backup: Your data is backed up across multiple secure servers.
• Access Control: Only approved employees can view certain information.
• Suspicious Activity Alerts We instantly send you an alert when we spot an unusual login or transaction on your account.

PK7 uses a number of third-party services on the platform, including payment gateways, game developers, and KYC verification providers. Each of these partners has its own privacy policy.

• Information shared with these third-party services is managed under their respective privacy policies, not ours.
• PK7 is not directly liable for any privacy breach committed by a third party.
• We only work with trusted and licensed partners.
• All partners have signed our data protection agreement.

To see a third party's privacy policy, visit their official website directly.

PK7 has the right to update this Privacy Policy whenever needed. If we make changes, here's what we do:

• For major updates, we'll send a notification to your registered email address.
• A notice will be displayed on the platform's homepage.
• The "Last Updated" date at the top of this page will be changed to reflect the latest revision.
• Continuing to use the platform after the update means you accept the new policy.

We recommend checking this page from time to time so you're always aware of the latest Privacy Policy.

For any questions, concerns, or requests about the Privacy Policy, our dedicated privacy team is here to help.

• Email: [email protected]
• Live chat: Click the chat icon located at the lower right corner of the platform.
• Our support team answers privacy-related concerns within 24 hours, on average.
• Requests to delete your personal data are completed within 30 business days or less.